Protecting your private information is our priority. This Statement of Privacy applies to https://www.onlineiqra.com and Online Iqra and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Online Iqra include https://www.onlineiqra.com and Online Iqra. The Online Iqra website is a Online platform for teaching and learning Various Subjects, content and languages. By using the Online Iqra website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Online Iqra may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- credentials and college degrees, certificates etc for Teachers.
If you purchase Online Iqra products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Online Iqra public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you select to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
The Site asks you to provide various types of Personal Information to enhance the quality of the Services we can provide to you and the more accurate the information you provide, the better we are able to respond to your requirements.
Any Personal Information that is held with Online Iqra shall be retained in accordance with the GDPR. Online Iqra is the data controller in respect of all of the Personal Information which Online Iqra collects and receives about you when you use the Online Iqra Services.
Data processing to provide and improve the Online Iqra Site and Services
We use your information primarily to fulfill our contract to provide you with the Services that you request, and related services (this includes providing this Site, website administration and security). We run the following processes to fulfill our contract with you:
Enabling you to access the Site and create an account
Enabling tutors to create and promote their profile on the Site
Facilitating matching between customers and tutors, including personalising your experience to show you the most relevant matches
Enabling you to communicate with other users, and receive updates from Online Iqra about your account
Enabling bookings between customers and tutors
Providing recordings
Enabling payments
Providing support for customers and tutors
Providing photos and videos to create trust and enable better connections between users
We also use your information to support our legitimate interests in developing the Site and the Services. These processes include:
To aid the technical administration of the Site
To better understand how the Site is functioning for Users to inform our product development
To draw conclusions upon demographic information
Preventing fraud, spam and abusive or inappropriate behaviour
Fulfilling our safeguarding and legal obligations
You acknowledge that your Personal Information may be used by Online Iqra to contact you by post, phone or by electronic mail when necessary in connection with the Services requested by you on the Site.
Data processing to provide, tailor and improve our marketing activities
We also use your information to support our legitimate interests in marketing our Site and the Services. These processes include:
Marketing activities to promote our services to registered users. These communications may be personalised to you and your interactions with the Site and can be delivered by email, social media advertising and other digital marketing channels
Notifying you about upcoming promotions, Referral Discount Codes, services or customer surveys
Undertaking impact reporting to understand the efficacy of our Services
Undertaking research to better understand our customers interests
Analysing your interactions to improve the efficiency of our marketing activities
Direct Marketing
From time to time, Online Iqra may contact you by post, by telephone or by electronic mail, with information or offers relating directly to the Site and the Services.
When you register on the Site, you accept that your contact information may be used by Online Iqra for direct marketing purposes relating directly to the Site and the Services.
Upon registration, you will immediately receive a welcome email which you cannot opt out of receiving, however, once this initial email has been received, you will be given an opportunity to unsubscribe i.e. opt-out, in every marketing e-mail that we send you thereafter.
Depending on your decision not to opt-out of receiving marketing communications from Online Iqra, Onilne Iqra may contact you by post, by telephone or by electronic mail with information or offers regarding products (and services) such as discounts, exclusive offers or information.
OPTING OUT: If you do not wish to be contacted by Online Iqra in respect of future marketing communications, in the case of our own promotional communications please contact Online Iqra by sending an email to support@onlineiqra.com with "UNSUBSCRIBE REQUEST” or similar statement in the subject line.
Sharing Information with Third Parties
Online Iqra does not sell, rent or lease its customer lists to third parties.
Online Iqra may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Online Iqra, and they are required to maintain the confidentiality of your information.
Online Iqra may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Online Iqra or the site; (b) protect and defend the rights or property of Online Iqra; and/or (c) act under exigent circumstances to protect the personal safety of users of Online Iqra, or the public.
Online Iqra may receive your personal information from third parties. For example, if you access our Site or Service through a third-party connection or log-in, for example, through Facebook Connect, etc., that third party may pass certain information about your use of its service to Online Iqra. It can also include your IP address or device identifier. This information could include any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our websites or Service. "Personally Identifiable Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information. By using paid aspects of the Service, you may be required to share billing and payment information with our third-party payment processor, and you expressly agree to the use of your billing and payment information by any such third-party payment processor.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Online Iqra. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Online Iqra website.
Use of Cookies
The Online Iqra website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Online Iqra pages, or register with Online Iqra site or services, a cookie helps Online Iqra to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Online Iqra website, the information you previously provided can be retrieved, so you can easily use the Online Iqra features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Online Iqra services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Online Iqra secures your personal information from unauthorized access, use, or disclosure. Online Iqra uses the following methods for this purpose:
- SSL Protocol
- SSL
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Online Iqra does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting your Online Iqra Account from Third Party Websites
You will be able to connect your Online Iqra account to third party accounts. BY CONNECTING YOUR ONLINE IQRA ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their "My Account" page. Users may also contact us via email or telephone.
E-mail Communications
From time to time, Online Iqra may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Online Iqra, you may opt out of such communications by Customers may unsubscribe from emails or from the platform by "replying STOP" or "clicking on the UNSUBSCRIBE button. Through email request they can have their profiles removed.
Changes to this Statement
Online Iqra reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
The legal grounds under GDPR for processing your personal data described above are as follows:
It is necessary for the performance of a contract to which you are a party, or to take steps prior to entering into a contract with you, for us to provide you with our products and services. Where we require information from you for these purposes, we have set out above which information it is necessary for us to process, without which we will be unable to provide you with our services.
It is necessary for the purposes of our legitimate interests, such as fraud prevention, child protection, maintaining quality of service, error detection and cybersecurity, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine this, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you. In order to protect children from harassment and abuse, we verify and store tutor identification card, passport or personal related information on the server for identification purpose which are not made public.
You have given us explicit opt-in consent to the processing of your personal data for one or more specific purposes, namely where you have given us consent to receive electronic Direct Marketing by us and/or by third parties as described in this notice.
Where we need to comply with a legal obligation; or in rare circumstances:
Where we need to protect your interests (or someone else's interests); and/or
Where it is needed in the public interest or for official purposes
PERSONAL DATA, PERSONAL INFORMATION AND ACCOUNT DELETION
All users have the rights to remove their personal
data and information from Online Iqra.
You may perform the erasure of all personal data and information using one of
the two methods listed below -
1. You may delete your account by going to the "Dashboard" -> "Account Settings" -> "Delete My Account". All personal data, information and profile photo (if any) will be erased and removed from Online Iqra system and website permanently. This action is irreversible.
2. You may contact support@onlineiqra.com to request for the erasure of your personal data and information. All personal data, information and profile photo (if any) will be erased and removed from Online Iqra system and website permanently within three business days. Once processed, this action is irreversible.
Contact Information
Online Iqra welcomes your questions or comments regarding this Statement of Privacy. If you believe that Online Iqra has not adhered to this Statement, please contact Online Iqra at:
Venkateshpuram, Bangalore 560045
Email Address:
Phone Number:
+91 7090252524
